45th edition 27 January - 7 February 2016

FAQ: E-tickets


What is an e-ticket and how does it work?

After purchasing tickets on this website, you will receive an email with a link to your e-tickets. An e-ticket guarantees entry to the corresponding film screening. Print the e-ticket and bring it with you to the cinema. The bar code on the e-ticket printout will be scanned at the door.

NEW since IFFR 2015: your purchased tickets can be found in the IFFR app. After logging on to your MyIFFR account in the app, you can find the barcodes of your purchased tickets when clicking 'MyTickets'; they can be scanned right off your smartphone! Please note that older phones or a low screen brightness may cause problems when scanning. We advise you to set the brightness of your phone to maximum. The IFFR 2015 app for iOS and Android is expected to debut on Wednesday 20 January 2016.

This unique bar code can be used only once; it is therefore pointless to duplicate and re-use e-tickets. The e-ticket is only valid if you print it on an A4 sheet of paper. Ensure the bar code is able to be scanned, so be careful when folding your e-ticket and do not get it dirty or wet. Should the e-ticket PDF not open automatically, please download the free Adobe Reader software.

PLEASE NOTE: if you have bought tickets, but did not receive a confirmation email, please check your spambox. If you have bought tickets as a Tiger Friend (Unlimited), with your Unlimited Pas or with Tiger Discount, you will not receive e-tickets, but instead your tickets will be virtually uploaded to your pass. If you have bought tickets with CJP or student discount, please bring your CJP or student card along with your confirmation email to the festival box offices to pick up your tickets.

I prefer not to order online. Can I still purchase tickets?
Yes. During the festival, you may purchase tickets at the central box office in festival center de Doelen and from the box offices at the various festival locations.

Are there any (free) activities that I do not need to purchase tickets for?
Absolutely. IFFR's full programme may be found in the programme insert in the Volkskrant (newspaper), in the Daily Tiger (the festival's daily paper) and on this website. The programme also lists the activities that are free.
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